Our current terms state that if a guest does not show up, we charge the credit card for the first night and cancel the rest of the booking. We recommend checking the conditions attached to the reservation because those conditions determine what applies to the booking.
What does our no show policy mean for a booking
A no show means that the guest does not arrive for the reservation. Under our current terms, we charge the credit card for the first night and cancel the remaining nights. This lets us release the remaining accommodation instead of keeping it reserved after the guest has not arrived.
We advise every guest to read the booking confirmation and the conditions supplied with the reservation. The relevant terms are the best place to check the rules for that specific booking.
What should guests do if their travel plans change
If plans change, guests should review their reservation conditions and contact us as soon as possible. We can clarify the details recorded with the booking, but guests should not assume that contacting us changes the terms that apply.
Guests can also read our current terms and conditions and use our contact page if anything in the reservation is unclear.
How can guests avoid confusion about a no show
Before travelling to Amsterdam, we recommend keeping the booking confirmation available and checking the arrival details. If a guest is unsure which conditions apply, contacting us before the planned arrival date is the clearest way to ask about the reservation.
Guests who book directly can use the code HOSTELAMSTERDAM when available. The booking page shows the current price, availability and conditions before the reservation is completed.
Frequently asked questions about no shows at The White Tulip Hostel Amsterdam
What do we charge when a guest does not show up
Our current terms state that we charge the credit card for the first night.
What happens to the remaining nights after a no show
Our current terms state that we cancel the rest of the booking.
Where can guests check the conditions for their reservation
Guests should check the conditions attached to their reservation and contact us if anything is unclear.
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